Shipping Policy

Order Processing

  • Orders are processed within 1–3 business days after purchase.

  • Orders placed during weekdays are usually processed within 1 business day.

  • Orders placed on Friday evenings, weekends, or public holidays may require additional time.

Shipping & Delivery Time

  • Average delivery time: 8–12 business days after dispatch.

  • All orders include a Track & Trace number, which will be sent to your email within 24–72 hours after shipping.

  • We currently ship to The United Kingdom.

Please note: Delivery times may vary slightly during peak seasons or due to factors outside our control (e.g., carrier delays, customs checks, or global supply chain disruptions).

Shipping Cost

We are pleased to offer 100% free shipping on all orders.
There are no hidden fees or minimum purchase requirements.

Sustainable Shipping Practices

To keep prices fair and reduce our environmental impact, we occasionally consolidate shipments before dispatch.
This approach helps us minimise packaging waste and lower emissions while ensuring every order arrives safely.

Address Accuracy

Please double-check your shipping details before confirming your order.
Silver Shores Tasman is not responsible for delays or lost parcels resulting from incorrect or incomplete address information.

Need Help?

For urgent shipping needs or questions about your delivery, please contact our support team at Info@giston.co.uk.
We’ll be happy to assist you.

Thank You

Thank you for choosing Giston — we appreciate your trust and look forward to delivering your order.