Privacy Policy

1. Information We Collect

We collect personal information that you voluntarily provide when interacting with our website, such as:

  • Your name, email address, phone number, and delivery address

  • Payment information (processed securely by third-party payment providers)

  • Order details and communication history

  • Technical data such as browser type, IP address, and device information

2. How We Use Your Information

We use your personal data to:

  • Process and deliver your orders

  • Communicate with you about your purchase or support inquiries

  • Improve our products, website experience, and services

  • Send you updates and promotional offers (only with your consent)

We do not sell or rent your personal information to third parties.

3. Data Processing and Storage

Our store is hosted on Shopify Inc., which provides the e-commerce platform enabling us to sell our products.
Your data may be stored through Shopify’s data storage and databases.
Shopify stores your data on secure servers protected by industry-standard firewalls and encryption.

For payment processing, your details are securely transmitted to trusted payment providers, including:

  • Credit card processors (Visa, Mastercard, AMEX)

  • PayPal Holdings, Inc.
    We do not store your full payment details on our servers.

4. Cookies and Tracking

We use cookies to improve your browsing experience and enable essential store functions such as cart management and checkout.
You can adjust your browser settings to disable cookies, though some parts of the site may not function properly.

We may also use anonymous tracking technologies (e.g., Google Analytics, Meta Pixel) to analyse site traffic and performance. These do not collect identifiable personal data.

5. Data Security

All data transmissions to and from our website are encrypted using SSL (Secure Socket Layer) technology.
We take reasonable steps to protect your personal information from misuse, interference, loss, or unauthorized access.

6. Your Rights

You have the right to access, correct, or request deletion of your personal data held by us.
To exercise these rights or ask questions about our privacy practices, please contact us using the details below.

7. Contact

If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact our support team:
Email: Info@giston.co.uk
Company: Giston
Website: www.giston.co.uk

8. Updates to This Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.
The most recent version will always be available on our website, with the “Last Updated” date shown above.

This Privacy Policy applies exclusively to Giston.